Terms of Service

These terms of service are valid for the purchase of the Product(s) in the https://www.newbornfest.com online shop between Newborn Fest 2003 and the Buyer.

Definitions

1.1 Buyer is a registered user, a user who bought the Product(s).

1.2 NewbornFest, hereinafter the Company is an intermediary between the Event Organizer and the Buyers when purchasing the Product(s).

1.3 Event Organizer - Anastassia Ushkova - persons responsible to the Buyer of the Product(s) for all issues related to the purchase of the Product(s).

1.4 Sales and Purchase Agreement - an agreement concluded between the Buyer and the Event Organizer through the Company, which confirms the purchase of the Product(s).

1.5 Product - a ticket for the event, workshops etc sold in the online shop at https://www.newbornfest.com

1.6 Website is an environment for the sale of Products created and operated by the Company.

Buying Products

2.1 The Company owns and operates the Website through which the Buyer and the Event Organizer can enter into sales contracts between themselves, i.e. The Buyer can purchase the Product(s).

2.2 The Company and the Event Organizer have entered into a mediation agreement between themselves regarding mediation in the purchase of goods.

2.3 The Event Organizer is responsible for the execution of the Sale and Purchase Agreement. The Company has no right to redeem or exchange Goods. This can only be done by the Event Organizer.

2.3.1 The company, as an intermediary, exchanges Product(s) only with the permission of the Event Organizer, subject to the conclusion of an appropriate contract.

2.4 The Sales and Purchase Agreement between the Event Organizer and the Buyer is considered concluded from the moment the funds for the Product(s) are received into the bank account of the Company.

2.5 As soon as a Sales and Purchase Agreement is concluded between the Event Organizer and the Buyer, the Company will send information about the purchased Product(s) to the Buyer by e-mail or other electronic method of communication.

Representations, rights and obligations of the Buyer

3.1 By performing any action on the Site, the Buyer confirms that

3.1.1 he is an adult with legal capacity and is not limited by applicable law. (A person under the age of 18 confirms that he has the appropriate permission of the legal representative to use the Website, including the purchase of the Product(s), as well as the funds received for the above purposes or for free use); or

3.1.2 he is a representative of a legal entity that has all the rights to use the Website on behalf of this legal entity, as well as to assume obligations on this legal entity; and

3.1.3 he duly complies with all terms and conditions of use of the website; and

3.1.4 he provides reliable information when buying a Product(s) on the Website, in particular, he buys under his true and full name and uses a valid email address and telephone number; and

3.1.5 he knows that he cannot refuse the Product(s). However, If he is unable to use the Product(s) due to unforeseen circumstances, he may sell his Product(s) to another person and should notify Event Organizer in this case by email. He can also tell Event Organizer if he is unable to use the Product(s), and Event Organizer will make your ticket available to other participants via social media. Event Organizer are not required to sell your ticket, but Event Organizer will do the best to assist you; and

3.1.6 he carefully checks the data provided by him and is responsible for their accuracy when performing any operation and entering data; and

3.1.7 he realizes that the Event Organizer is responsible for the rights and obligations associated with the Product(s); and

3.1.8 he is aware that if an email about the purchase of the Product(s) has not been received within twenty four hours after payment for the Product(s), the Buyer must notify the Event Organizer by e-mail at support@newbornfest.com; and

3.1.9 he is aware, he can send any questions, complaints, suggestions and inquiries related to the purchase of the Product(s) to the Event Organizer's customer support email support@newbornfest.com; and

3.1.10 he knows that any interference with the ongoing operations on the Website and the technical solutions of the Website is prohibited. Any activity that could contribute to an overload of the Website or disruptions in workflow is prohibited. Monitoring the use of the Website (tracking, counting), as well as copying, reproducing, using, modifying and distributing the obtained data for any purpose is prohibited. In the event of such an action, the Buyer is fully responsible for any damage caused by his actions.

3.1.11 The Buyer has the right to make payments in the following way:

  • bank transfers through the Payment Center - The Company cooperates with the Payment Center (Stripe, Inc) to provide Buyers with the ability to make bank transfers conveniently and quickly. All operations with credit cards are carried out in accordance with the requirements of VISA International, MasterCard and other payment systems. Information is transmitted using security technologies applicable to online payments and processed on a secure high-tech server.
  • wire transfer directly to NewbornFest bank account

When placing an order, data is entered and the payment is processed on the bank’s electronic payment system page. The payment system guarantees that the Buyer’s confidential data will not be transferred to the online store, and their processing is completely protected, and the client’s personal and bank details cannot be transferred to a third party.

Prices for Product(s) are listed on the Website. All prices presented on the website are indicated in the euro.

The company is the main processor of personal data and transfers the personal data necessary for making payments to the authorized processor Stripe, Inc.

Rights, obligations and responsibilities of the Company

4.1 The Company has the right at any time to unilaterally change the terms of service of the Website. Changes to the Terms of Service take effect from the day they are posted on the Website.

4.1.1. The Products sold are non-refundable. If you are unable to attend the Newborn Festival due to unforeseen circumstances, you may sell your ticket to another person. Please notify us in this case by email.

4.2 The company has the right to suspend the conclusion of the sales contract, i.e. sale of the Goods if the Company suspects that the Buyer is acting dishonestly or unlawfully or that the Buyer is acting as a person who does not comply with the conditions set out in clauses 3.1.1 or 3.1.2 of these Terms of Service.

4.3 The Company has the right at any time to limit the number of Product(s) purchased by the Buyer in accordance with the instructions of the Event Organizer, using the appropriate technical parameters.

4.4 The Company is not responsible for possible errors caused by third parties that may cause failed bank transfers or bank card payments.

4.5 The Company is not responsible for lost or stolen Product(s).

4.6 The Company is not responsible for incorrect information provided by the Buyer, including the inaccuracy of Buyer's name or email address.

4.7 The company is not responsible for any activity of the Event Organizer, including the accuracy of advertising and the content of the Product(s). The Event Organizer is fully responsible for the implementation of the sales contract. Thus, all claims that arise will also be resolved by the Event Organizer.

4.8 The Company is not responsible for the information posted by the Event Organizer on the Website, as well as comments and other other information available at the web addresses available there.

4.9 Neither the Company nor the Event Organizer verifies the identity of the recipient and the purchaser of the Product(s), and is not responsible for any damages resulting from this.

4.10 The Company is not obliged to return the Product(s). The return of the Product(s), as well as the compensation of expenses, is handled by the Event Organizer, unless otherwise specified.

4.11 In the event that, depending on the legal acts, the Company nevertheless assumes responsibility for the mediation of the Sale and Purchase Agreement, then this liability is in any case limited to the price of the Product(s) paid by the Buyer.

4.12 After purchasing the Product(s), the Company undertakes to send the Buyer information about the Product(s) purchased by the Buyer to the email specified by the Buyer.

4.13 The Event Organizer reserve the right to change the venue location without prior approval by Byer

Intellectual property

6.1 The Company owns all copyrights in the Website and related works, including software, texts, databases, as well as graphic design and color.

6.2 The Buyer and other persons may not copy, distribute, transfer, translate, include in any other database, take extracts or otherwise use the Website and its components without the prior written consent of the Company.

6.3 Using or linking the Buyer or any other person to the Website or any of its works without the prior written consent of the Company is illegal and entails legal liability and obligation to compensate for damage and loss of profit caused by illegal activity.

Final statements

7.1 The Terms of Service between the Company and the Buyer come into effect from the moment the Buyer has given the appropriate electronic confirmation of his consent to these Terms of Service by purchasing the Product(s).

7.2 The Company has the right to change the Terms of Service by publishing the relevant information on the Website. Changes come into force after publication on the Website.

7.3 In the event that any provision in the Terms of Service is invalid due to a conflict with the law, this does not affect the validity of the remaining provisions in the Terms of Service. If any provision in the Terms of Service is a typical trivial condition, then this provision is valid if the User is a consumer.

7.4 The legal relationship between the Company and the Buyer arising from the use of the Website is governed by the laws of the Republic of Estonia. Disputes between the parties regarding the purchase of Product(s) under this agreement are resolved through negotiations. In the absence of an agreement, disputes shall be resolved in Harju County Court in accordance with the procedure established by the legislation of the Republic of Estonia.

7.5 These Terms of Service were approved by the decision of a member of the Board of Directors of the Company and are valid until they are updated on the Website.